Resource Center

In our recent webinar, "Next-Gen QA: The Data-Driven Approach to ECC Performance," Jessica Kay (Assistant 911 Coordinator, Chesapeake Police Department, VA) and Levenda James (Police Dispatch Supervisor, Miami-Dade Sheriff's Office, FL) joined Adara Spanninger of Frontline Public Safety Solutions to discuss how dispatch centers can modernize their Quality Assurance (QA) programs. The conversation focused on how a data-driven approach to quality assurance is helping agencies elevate ....

Lombard, IL – As more and more police departments deploy body-worn cameras to strengthen transparency, accountability and public trust, Frontline Public Safety Solutions announced today that it is introducing a cloud-based software package that will dramatically simplify the process of auditing footage of the cameras.“If police departments aren’t auditing the performance of their officers on a regular basis to identify both positive and negative behaviors during p....

A. All agencies engaging in a pursuit will complete an appropriate report of the pursuit incident and assign a case reporting number to each pursuit incident. Agencies involved in interjurisdictional pursuits will obtain an ISPERN number in addition to their own case reporting number. B. All agencies should investigate pursuit incidents thoroughly. The acquisition of statements, photographs, drawings, preliminary medical reports and any other evidentiary items that are or could be ....